Terms of Sale

The PaletteBuddy subscription is sold by:

• • Entrepreneur individuel
• • SIRET: 10428991300014
• • Email: data@palettebuddy.com

These Terms of Sale govern the subscription to PaletteBuddy by any adult natural person acting outside any commercial or professional activity.

PaletteBuddy offers two subscription plans:

• • Annual plan: €19.99 incl. tax / year, billed once.
• • Monthly plan: €4.99 incl. tax / month, billed every month.

VAT not applicable, art. 293 B French Tax Code. The editor benefits from the French VAT exemption regime; no VAT is charged.

Payment is made by credit card via Stripe (Stripe Payments Europe Ltd, Ireland). No banking data transits or is stored on the editor's servers. Invoices are generated automatically and sent by email.

Annual plan: the subscription lasts one (1) year and is automatically renewed for successive one-year periods unless cancelled by the Customer before expiry.

Monthly plan: the subscription lasts one (1) month and renews automatically each month, with no minimum commitment, until cancelled by the Customer.

Under French Consumer Code, the Customer has 14 days from subscription to withdraw without justification. By ticking "I request immediate performance and waive my right of withdrawal", the Customer accepts that service starts before the end of this period and acknowledges losing the right of withdrawal once fully performed.

This waiver is electronically recorded at the time of subscription, with a timestamp and the version of the applicable terms. A confirmation is sent to the Customer by email. This waiver is collected electronically at the time of subscription and constitutes the confirmation provided for in Article L.221-13 of the Consumer Code.

The Customer may cancel anytime from "My account". Cancellation takes effect at the end of the current billed period; access to the service is maintained until that date.

Annual plan: the annual subscription is a firm 12-month commitment. Cancellation prevents automatic renewal but does not entitle the Customer to any refund, total or partial, for the remaining months of the current year. Amounts already collected for the current year are definitively retained by the editor, subject to the right of withdrawal in Article 6 above.

Monthly plan: no minimum commitment. Cancellation takes effect at the end of the current billed month; no further amount is charged after cancellation. Amounts already collected for the current month are retained by the editor.

In case of unresolved dispute, the Customer may contact the consumer mediator:

• • CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
• • [À COMPLÉTER : mediator address]
• • https://www.cm2c.net

These terms are governed by French law.